Transfer, Start or Disconnect Service
Manage your service
Transfer, Start or Disconnect Service
Service connection and disconnection requests are processed Monday through Friday from 7:30 a.m. to 4 p.m. excluding holidays.
Transfer Service
If another person(s) is moving into your current address, they need to complete a Request Service form for that address. Links to all forms are below. There is not a separate form for transferring service to a new address or a new resident.
Request New Service
Request or Transfer Service
If you need to start an account with Marshall County REMC for a home or business address that already receives electricity from us, please begin by clicking Request Service below.
Note: If you have an existing Marshall County REMC account at another address and need to disconnect service in your name (residential or business) at that address, you must also fill out the appropriate Disconnect Service form below.
New Construction
If you are building a new home or business in our service territory where there is not yet electric service, and you need to start service at the location, please fill out the New Construction service form below.
If you are not certain which electric provider services your location, us the "Who is my electricity provider?" button at the top of this page.
Disconnect Current Service
If you prefer to use the SmartHub mobile app, click on More in the main menu at the bottom of the home screen, then choose Contact Us, then Report an Issue and then Disconnect Service as the reason for inquiry.
To set up a SmartHub account you’ll need your account number and email address. Learn more on our SmartHub page.
Disconnect Service
Follow this link to log in to your SmartHub account to complete a request.
Once logged in, select My Services then Add & Edit Services to complete a Disconnect Service request.
Still Need to Register Your Account?
No problem! Click the Register Now button to the left to set up your account. You will need your account number and and last name or business name to sign up.
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