Call Before You Dig
WHAT IS Indiana 811?
Indiana 811 is a not-for-profit corporation that provides contractors/excavators, homeowners, and others who may be disturbing the earth or performing demolition with a free single point of contact to call for the location and marking of underground facilities in their work area by simply dialing 811 or 800-382-5544. Indiana 811 notifies member utilities, and provides documentation between the excavator and the underground facility owners of intent to dig or demolish. Indiana 811 does not locate the facility itself.
Please be advised that calling Indiana 811 does not affect or impair local ordinances, charters, or other provisions of law requiring permits be obtained before excavating.
All calls to Indiana 811 are recorded for your protection.
Indiana 811 Should Not be called for any of the following reasons:
- To report any type of service outage.
- To resolve any type of utility billing problem.
- To report any excavation outside the state of Indiana.
- To request any type of facility removal or relocation. (This includes facility removals prior to demolition of building).
- To request initiation of any type of utility service.
- To resolve these items, contact the facility owner directly.
Indiana 811 is open twenty-four (24) hours, seven (7) days a week to accept requests for buried line location. Emergency calls, defined by Indiana State Law as "an imminent danger to life, health, property or loss of service" will be accepted and will receive top priority. Routine work, however, requires two (2) full working days notice. Two (2) full working days notice is defined as: two (2) full working days from the time of the call. (not including weekends or State and Federal holidays). All Indiana 811 business is conducted on Eastern Daylight Savings time.
WHEN DO I USE Indiana 811?
Any time you plan to dig. Whether it's a large construction job or a small homeowner project (such as putting up a fence, planting a garden, tree or shrubs, installing a mailbox, building a home addition, deck or foundation, etc.) you should call two (2) full working days ( NOT COUNTING WEEKENDS AND/OR HOLIDAYS) prior to digging. Underground facilities can be damaged or ruptured by an assortment of digging tools. A small bend, scrape or dent can create problems months later. The ramifications of damaged equipment and interrupted service are serious. Loss of natural gas, 911 and data circuits, water, sewer or electricity can leave communities without such vital services as police, fire and medical protection. When damaged, these vital services can endanger health, property and public safety. They can also be expensive and time consuming to repair.
PREPARING LOCATE REQUESTS
SAVE TIME!! ENTER YOUR REQUESTS ONLINE
INDIANA 811 OFFERS A PROGRAM CALLED "WEB TICKET ENTRY" WHICH ALLOWS USERS TO ENTER THEIR REQUESTS FROM A REMOTE SITE VIA THE INTERNET DIRECTLY INTO OUR COMPUTER SYSTEM. FOR FURTHER INFORMATION, PLEASE